BEER Lab Meeting - Noah Bohren

Assessing the Impact of Online Rating Systems on Consumer Welfare in Differentiated Markets

Wednesday 9 October 2024 - 10h00 to 11h00

Extranef 110

Speaker(s): Noah Bohren Université de Lausanne

With Rustamdjan Hakimov & Luis Santos-Pinto

This study investigates the effectiveness of online rating systems in aiding consumer product choices, focusing on vertically and horizontally differentiated markets. By conducting an online experiment, it explores how rating systems, particularly those with added features like filtering and freezing periods, impact consumer welfare. Participants, tasked with selecting and rating quizzes in artificial marketplaces, provide insights into how ratings influence decision-making and welfare in different market structures. The study aims to determine whether rating systems enhance welfare and if modifications to these systems can further optimize consumer outcomes in varied market contexts.

KEYWORDS
Published from 3 October 2024 to 9 October 2024
Niclas Kongstad
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archived